The common questions about how LQID works, plus how to reach a human when you need one.
Every time money lands, LQID sets aside an estimate for HST, income tax, and CPP based on your province and income — and shows you what's left, which is money you can actually spend.
They're careful real-time estimates to keep you ready year-round. Your final return is prepared and verified with your accountant — always confirm before you file.
Record a deposit, snap a receipt, or import a CSV. LQID reads the vendor, amount, and tax and files it to the right category.
Yes — invite them to a separate portal, read-only by default with optional edit access you control. On the default they review and suggest and you approve; grant edit and they can re-categorize directly, with every change logged. No shared passwords.
Yes — start free, no card required.
Cancel anytime from your account settings. You can export all your data first, and there's a recovery window if you delete by mistake.
Email support@lqid.ca — we read every message and reply as fast as we can. The more detail you give, the quicker we can help.